Caseworker

Provides teams with a simple and fast way to track casework and correspondence


Designed for small teams and honed by our highly productive clients  in Parliaments around the world, Caseworker supports small teams in managing their casework and correspondence.


Fast & Simple


Lightning quick


Latest web technologies


Enterprise level features and automation


Specifically designed for email correspondence


Automate your workflow with ease


Keep constituents, residents or customers informed


Quickly identify trends and more


Secure & Accessible


Access your data anywhere with
peace of mind


Secure access whether you’re In the office, at home or out and about


Multi layer encryption and multi factor authentication


Secure and accredited data hosting


Data level access controls


Supporting You


Everything in one place, emails, letters, tasks and more


No more switching apps


Comprehensive statistics and reporting


Monitor workloads and assign work
with ease


Professionalise your staff and workload management with ease


Phone and email support

  • How quickly can we get Caseworker?

    The set up process for Caseworker is designed around you. We provide you with a list of what we need, and when we receive that information back we can usually get an installation of the system created in 24-48 hours for you. Most of our Caseworker clients prefer us to set up everything for them, so your letterheads and templates are all pre-loaded, and your user accounts are all configured and ready to go, however, if you want to do that yourself it can be even faster. 

  • Is there anything to install?

    Caseworker is accessed through a web browser on any internet connected device, therefore there’s nothing to install to use the main application. If you want to scan directly into the application (rather than scanning to email) then you will need to install our scanning plugin, but it’s not required for normal use and is delivered over the internet.

  • What's second factor authentication?

    We prize Caseworker’s accessibility and it’s ability to be used from wherever you want to work. However, we also want to help you keep your data secure. Using second factor authentication means you have a physical device authenticating who you are, so even if someone was to obtain your email and password then  they still can’t log in. Caseworker can be used with either a physical Yubikey device, or the Google Authenticator or Microsoft Authenticator  app on your smartphone. In addition to choosing either of these options, you can also use a combination of both, as you wish.

  • What support do you offer?

    As part of your Caseworker annual fee we provide full support throughout the working week by phone and email. If you have any questions or require any assistance just email support@electedtechnologies, or phone 0333 344 1225. You’ll also get help and advice from our customer success team who are there to ensure you get the best out of the application for your own unique use case.

  • Are you GDPR compliant?

    Caseworker and Elected Technologies are fully GDPR compliant and your use of the Caseworker service is covered by our Terms of Service and a GDPR compliant Data Processing Agreement.

  • Where is our data stored

    We maintain servers across the world including in London, Brussels, Sydney and Montreal.

Interested in our services? We’re here to help.