CaseworkerGov

Workflow and case management for multi-team organisations

Transform your organisation’s approach to managing every day business processes and case based interactions with CaseworkerGov. A single place for everything from recording and capture through action and process to closure, analysis and insight.


Automate & Track



Automate the mundane


Quickly define workflows with required & optional steps


Record actions and interactions automatically


Reduce data entry


Self Service with integrated web forms


Built in reporting, dashboard
and insights


Process + Context


Replace your tracking spreadsheets
with a single view


All your interactions in one place


Take action inside your workflow


No more multiple applications


Collaborate with colleagues


One unified to-do list from emails and letters through approvals and to-dos


Fast & Simple


Lightning fast 


Simple to understand user interface


Cloud based Software as a Service


Integrated with your existing email and systems


Easy to configure workflows and automations


Supported by Elected Technologies helpdesk

Bring organisation to your process


Implement your team’s processes inside Caseworker with no programming or code required. Alternatively, choose a standard workflow, or just go freeform - track your work the way you want. 


  • Assign tasks to other team members
  • No code workflows and off the shelf processes
  • Ensure accountability 
  • Track progress with realtime reporting and alerts.

Add context to your data


Replace your tracking spreadsheets, shared folders, inboxes and documents with one simple to use platform. A single view shows progress alongside all the activities, conversations and tasks that have brought you to now. No more searching for customer emails, no more hunting through chat logs for “that conversation”. 


Context provides:


  • A real time view of your interactions with a stakeholder,
  • No time time spent searching for “that thing”
  • Easier collaboration

A modern easy-to-use web application


Provide staff and team members with software that they want to use. Designed for the modern world with an easy to use interface, staff can find the information and take the actions they need quickly and easily. 


  • Easy to use modern interface
  • View your data in the way that works for you and feels familiar:
    To-do list, action summary, spreadsheet
  • Visually track progress

Collaborate effectively


New Discuss issues and record decisions inside the context of your customer interactions and workflows. Assign tasks, drafts and emails to colleagues and provide them with notes and updates without the cc’s and multi person chat threads.

Automate the mundane


Reduce the time staff spend on mundane repetitive tasks through automation. Automatic data capture from emails reduce the time users spend entering data whilst easy to configure, no code automations allow workflows to progress automatically based on context and status.


  • Automate Data Entry
  • Assign tasks and “ownership” automatically based on data and context
  • No code required, simple enough for anyone to create

Omnichannel communications


However your customers contact you; by email, letter, SMS, phone, web form, or socials, with Caseworker from Elected Technologies,  everything is in one place. One place for all your inbound communications, one place to send them replies. A single location where everything is logged and tracked automatically. 


  • Email, SMS, WhatsApp, Messenger, Twitter, letter, phone and more
  • Shared inboxes
  • Automatic assignmentNew paragraph

Integrate with your existing systems


Support for Single Sign-on makes deployment and configuration easy and manageable across your organisation. A powerful API allows you to integrate third party systems directly with CaseworkerGov, whilst our powerful automation engine allows data created inside Caseworker to be automatically pushed or collected from third party systems when actions occur.


  • Azure AD
  • Google Workspace
  • CRMs and internal platforms
  • Websites and form platforms

Capture data with web forms


Quickly and easily create internal and externally facing web forms to collect data and initiate processes.


  • Easy to use and update
  • Map form fields directly and indirectly to case and processes inside CaseworkerGov
  • Themeable to match your corporate brand
  • Upload documents and images directly to case files

Interested in our services? We’re here to help.