FOI, SAR and Data Breach Management

Digitise and automate your Freedom of Information Request (FOI), Subject Access Request (SAR) and Data Breach management and reporting.


Start quickly with our standard processes and workflows or map and implement your own internal processes for managing statutory processes like Freedom of Information Requests, Subject Access Requests and Data Breach reporting. Our simple to configure workflows and custom fields  allow you to easily enforce the collection of specific data, or the completion of individual steps, ensuring you have full control over your approach to this important area.

  • Track beginning to end

    • Track every case from initial report through investigation to completion. 
    • Always know exactly where everything is
    • One single system for actions and to-do’s brings context to your status data
    • Easily identify bottlenecks in dealing with FOIs and SARs.

  • Move reporting and actions into the business

    • Internal Reporting Forms for data breaches
    • Integration with internal directories and Single Sign On means tasks can be assigned directly to business areas for completion. No more endless email chains
    • Configure automated escalation processes to ensure statutory deadlines are met
    • Capture lessons learnt and corrective actions.

  • Capture better data

    • Customer facing web forms & automation
    • Integrated web forms ensure structured data collection for FOI and SAR
    • Apply your own website’s theme to make forms a seamless experience for customers
    • Customer upload of proof of ID with automated data deletion after verification completed
    • Customise form fields and mapping with ease.

  • Identify themes and continuously improve

    • Quickly categorise your cases by Directorate, Service Area, Team, or any reporting metrics required to identify trends, themes and emerging issues
    • Report against status, outcomes and any other standard or custom fields
    • View your data as charts, dashboard, tables or spreadsheets
    • Capture lessons learnt and close the feedback loop.

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